Product Owner - BrewDat at International Breweries

Job Description

• With increased adoption of data for business insights in our enterprise IT solutions and increased amount of data across different business functions, the need for a product owner / business analyst as an interface with the business and data leaders to speak both business and technical languages is becoming vital in our enterprise data hub.
• This position will be exposed to different types of challenges working with different Zones.
• This person will need to understand the purpose and scope of the project.
• The person needs to have prior experience in business intelligence and data warehousing projects. Someone who breathes data for a living.
• We are looking for someone who demonstrates Intense collaboration Thoughtful, fast, disciplined execution Tenacious commitment to continuous improvement Relentless drive to win.

Responsibilities
Responsibilities include but not limited to:

• Interface with the Business stakeholders to understand the requirements, document them and interact with the data lead to provide input to business requirements for the design of the solution.
• Explores the data and discovers patterns, meaningful relationships, anomalies and trends
• Good to have prior CPG domain knowledge in order to document, understand, create KPIs and maintain them in a central repository. He/she will be expected to have subject matter knowledge on the data and the go to person to know what exists and lacks in the data available in the hub.
• Interacts on a regular basis with the development & quality assurance team to explain to them the requirements, the business and data rules applied through the transformation and validate the test scenarios on the delivery
• Takes ownership of the delivery of the product as defined by the business.
• Able to understand the data, relationship between tables and documents transformation logic (Source to target mapping) to the minute detail for developers to understand
• Recommend use cases with the data available in the hub which will enhance the current product in place and add value to the business.
• Understands the current working and processes within the Data Hub and accordingly educates and aligns the business on expectations and timelines after consulting with the program manager and data architect
• Interact with the end user / stakeholder to understand the anomalies/data issues and ability to identify the root cause of the anomalies/issues by querying the data in the database.
• Interaction with the end user to understand the KPIs to be delivered, the layout of the KPIs on the dashboard and drive this requirement to the BI developer
• Ability to identify the objective of the project and based on discussion with stakeholders, create user stories that tag back to the final objective (Epic).
• Prioritization of user stories
• Accountable for created products, delivering in the product model and communicating the product needs with business partners
• Work with other Product Owners to increase the effectiveness of the application of scrum in the organization
• Inspires, leads, engages, coaches, develops and motivates a team of people/managers to deliver excellent services to business.
• Ensure that the scrum values of commitment, courage, focus, openness, and respect are embodied within the scrum team
• Ensure that the scrum team, Scrum Master, and stakeholders have understanding of scrum pillars of transparency, inspection, and adaptation associated with an empirical process
• Focus on the alignment of Solutions Services with Business goals and priorities while enabling a service culture.
• Develop and implement a globally aligned service management strategy and operations plan.
• Financial planning, budgeting, cost and performance management for the end-to-end functional service area including outsourced services.
• Identify and pursue opportunities for synergy from aligning technologies, tools and platforms.
• Engage and build the relationships within the Solutions function and with the business to ensure alignment, unlock value and unleash performance.
• Continuously seek improvements in processes, products and technology within the team, function and the business to continuously improve quality and customer satisfaction.
• Manage the change process when improvements are implemented.
• Define globally aligned service policies, procedures, standards tools and operating plans and ensure compliance.
• Manage operational risk and controls taking proactive action where necessary.
• Negotiate and manage SLA/OLA’s for the service area with regular analysis, review and reporting of the actual performance against target to ensure service is delivered line with agreed performance measures (KPI’s)
• Adhere to the published governance model and communication plan ensuring that these are implemented consistently across the business functions.
• Review SLA/OLA targets and publish regular reports on service performance and achievement to the business and other key stakeholders
• Develop and implement a globally aligned strategy and model for managing3rdparty suppliers ensuring quality, performance and compliance against contractual obligations and SLA’s.
• Shape third party underpinning agreements and conduct regular contract compliance reviews, ensuring all gaps are remediated
• Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of Service Management issues which arise in connection with (ITSM) Services
• Support with the transition of new services from Solutions into Business
• Create and maintain the catalog description of existing services offered in the Service area
• Ensure proper service availability, capacity and performance management is in place and performed

Requirements & Skills

• Level of educational attainment required: B.Tech, MCA, MSc, MTech, MBA
• Previous work experience required
• 5 to 8 years of overall experience with focus on BI projects, reporting and automation.
• 3+ years experience as business analyst
• Techno functional in nature who can get their hands dirty with data and understand data structuring and modelling.
• CPG domain knowledge is an added advantage.
• Process knowledge within the CPG domain and business area.
• Well-articulated and structured communication skills is a mandate as the person will be pivotal in communicating with business from across the globe and development team.
• Retains the pulse of domain or business area by remaining connected to various stakeholder groups.
• Language skills required: English (Fluent)
• IT skills required
• Agile, Scrum, Project lifecycle
• Business Analysis
• Requirement documentation and elicitation
• Basic SQL knowledge for data validation and root cause analysis
• BI visualization skills.