Product Manager-Payment Gateway solutions at Payzeep

Job Summary:

• As a Product Manager for Payment Gateway Solutions, you will play a critical role in managing the development, implementation, and lifecycle of our payment gateway platform and services. You will work closely with cross-functional teams to ensure our solutions meet market demands, deliver seamless payment experiences, and align with the company’s vision of becoming the world’s leading payment company.

Key Responsibilities:

Product Strategy and Roadmap

• Define the product vision, strategy, and roadmap for the payment gateway platform and services in alignment with company goals.
• Conduct market research and competitor analysis to identify trends, opportunities, and customer needs.
• Develop a product backlog and prioritize features based on business impact, customer value, and technical feasibility.

Product Development and Management

• Collaborate with engineering, design, and QA teams to ensure the successful development, testing, and deployment of new features and improvements.
• Define clear product requirements, user stories, and acceptance criteria to guide the development process.
• Continuously monitor product performance and user feedback to identify areas for improvement.

Stakeholder Collaboration

• Work closely with business development, sales, and marketing teams to identify customer pain points and develop solutions.
• Serve as the primary point of contact between technical teams and business stakeholders, ensuring alignment of priorities.
• Present product updates, performance metrics, and upcoming initiatives to leadership and other stakeholders.

Customer and Market Focus

• Engage with customers, merchants, and partners to understand their payment processing needs and challenges.
• Ensure that the payment gateway solution meets regulatory requirements, industry standards, and security protocols.
• Develop strategies to optimize user experience, improve customer satisfaction, and drive adoption.

Revenue and Business Impact

• Define and track key performance indicators (KPIs) for product success, including transaction volume, user retention, and revenue growth.
• Work with finance and leadership to develop pricing models, revenue forecasts, and ROI analyses for product initiatives.
• Drive innovative features that differentiate our platform from competitors and create new revenue streams.

Qualifications and Requirements:

Educational Background:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. A Master’s degree is a plus.

Experience:

• 5+ years of experience in product management, with a minimum of 3 years in fintech or payment solutions.
• Proven experience with payment gateway platforms, APIs, and integration processes.

Technical Knowledge:

• Familiarity with payment systems, industry protocols (e.g., PCI/DSS, ISO 8583), and regulatory compliance.
• Understanding of software development lifecycle (SDLC) and agile methodologies.

Skills:

• Strong analytical and problem-solving skills.
• Excellent documentation, communication and collaboration abilities.
• Data-driven decision-making and ability to translate business requirements into actionable tasks.
• Certifications: Product management or project management certifications (e.g., CSPO, PMP) are a plus.

Key Attributes for Success:

• Customer-centric mindset with a focus on delivering value.
• Ability to thrive in a fast-paced, high-growth environment.
• Strategic thinker with attention to detail and strong execution capabilities.