Product Manager at Korapay

Responsibilities
General:

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Scope and prioritize activities based on business and customer impact.
• Work closely with the Engineering team to deliver with quick time-to-market and optimal resources.

Research Market Needs:

• Review market data and complete an informative analysis of findings.
• Develop a product strategy that guides the team towards goals that meet the needs of both the end-user and business.
• Ensure all stakeholders have a solid understanding of the product and its capabilities to ensure company-wide success.
• Manage product releases – Draft and distribute product briefs to ensure the smooth introduction of every new release.
• Answer questions and troubleshoot issues throughout the release lifecycle.

Practice Customer Centric Development:

• Work with clients to understand their unique needs and pain points.
• Capture and share client feedback with the team to best investigate ways to create a solution.
• Collaborate cross-functionally to ensure features and functionality are meeting market needs in new and innovative ways.
• Report the success of the products and strategize improvements needed.
• Agile Management – Run daily rituals like scrum, backlog grooming, planning, and retrospective for a cross-functional team. Monitor the progress of issues and provide solutions for the Engineering team.
• Partner with the Engineering team to translate customer needs into workable technology solutions within the agreed timelines.
• Draw insights from user research, experiments, and industry trends to set the team strategy and prioritize projects that sustainably grow our customer base and drive the adoption of new products.
• Work closely with the Engineering, Design, Sales, and Analytics teams to grow our customer base through conversion rate optimization, retention, and re-engagement initiatives.

Own the Entire Product by:

• Translating product strategy into detailed requirements and prototypes.
• Defining the product strategy and product roadmap.
• Managing the product throughout its lifecycle from conception to finish.
• Collecting, managing, and maintaining traceability of requirements from all stakeholders across product releases.
• Writing product requirements and market requirements documents.
• Monitor data, reports, and improve product performance.
• Run trials and MVPs while developing and delivering go-to-market strategies, and market launch plans.
• Act as a product evangelist to build awareness and understanding both internally and externally.
• Also, be ready to do whatever it takes to make your product successful, no matter how big or small the issue may be.

Requirements

• Bachelor's Degree
• A minimum of 3 years experience as a Product Manager in a B2B environment and/or financial services and/or banking industry.
• Demonstrable experience managing product cycles from ideation to
• Excellent analytical ability with experience in defining, tracking, and reporting on key success metrics.
• The ability to work with a strong methodology and process to drive product decisions.
• Excellent problem-solving skills.
• The ability to communicate, collaborate, and influence effectively across all stakeholders.
• Proven ability in developing product and marketing strategies and effectively communicating recommendations.
• Proven record in managing all aspects of the product life cycle.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Excellent written and verbal communication skills.
• You love to create new products and are always thinking of ways to improve existing ones.
• Finally, you are eager to learn and interact with both internal and external customers.

Benefits

• Competitive Salary
• Health Insurance Coverage
• Sponsored and Tailored trainings
• Work Flexibility and
• The opportunity to work with a highly collaborative team building the future of payments in Africa.

Remuneration
N250,000 - N600,000 monthly.