Product Manager - Fintech at Terawork

• This role will translate strategic vision into clear roadmaps, measurable outcomes, and scalable product execution while working closely with engineering, operations, compliance, sales, and marketing.

Key Responsibilities

Product Execution & Delivery

• Own product backlog and sprint priorities in alignment with business objectives.
• Translate strategic initiatives (interoperability, ISO 20022 compliance, cross-border expansion, etc.) into clear product requirements.
• Write detailed PRDs, user stories, and acceptance criteria.
• Drive on-time, high-quality releases across web, API, USSD, and mobile channels.

Payments & Infrastructure Ownership

• Manage integrations with banks, switches, telcos, and billers.
• Knowledge of regulatory and compliance industry standards.
• Optimize transaction routing, uptime, and performance.
• Monitor system reliability, reconciliation flows, and settlement processes.

Growth & Commercial Performance

• Track and optimize core metrics:
• Transaction count & value
• GMV
• Approval/success rate
• Channel adoption (USSD, card, transfer)
• Partner activation rate
• Revenue per partner
• Identify revenue expansion opportunities (cross-sell, pricing optimization, channel expansion).
• Work with marketing to drive product adoption and usage growth.

Partner & Ecosystem Management

• Support onboarding of banks, billers, institutions, and aggregators.
• Define partner SLAs and performance dashboards.
• Identify high-value inbound/outbound transaction corridors.
• Recommend expansion into new verticals or geographies.

Data & Executive Reporting

• Build structured weekly/monthly performance reports for executive management.
• Interpret growth trends and highlight risks or opportunities.
• Provide actionable recommendations based on product performance data.

Customer & Market Insights

• Conduct market research on digital payments, trends, and regulatory changes.
• Gather institutional partner feedback.
• Translate insights into roadmap improvements.
• Merchants and stakeholders training on products

Required Experience

• 4–7+ years in fintech, payments, switching, or banking technology.
• Strong understanding of:
• Payment gateways
• API-based integrations
• Settlement & reconciliation
• Interoperability frameworks
• Experience working with engineering teams on backend systems.
• Strong analytical skills (comfortable interpreting transaction data).
• Experience collaborating with sales and marketing on GTM strategy.