Product Manager at Credit Direct Limited

JOB SUMMARY

We are seeking for an experienced Product Manager that is passionate about building products that customers love. The role requires a working with our digital business team comprising of risk, collection, finance, and technology to develop products in line with the business objectives and achieve overall success as measured by market acceptance of the product. We need someone that understands who understands what makes a product scalable, usable, and accessible. Be an integral part of a team that is passionate about building the number one non-bank led lending solution in Nigeria and other parts of Africa.

Job Responsibilities

Product Manager

• Collaborate with the head of digital business to design and implement product development plans.
• Conduct market research on product competitors, new technology that can be adopted, priority markets, priority segments, and relevant industry trends.
• Design and document product strategy with the head of digital business. 
• Create buy in for product vision with internal and external partners or stakeholders. 
• Collate product requirements, write, and document user stories. Translate product strategy into detailed prototypes.
• Polling customers to assess a product's need and viability. Identifying and defining the target customer's needs and using this information to develop relevant products
•  Scope and prioritize activities based on business and customer impact
• Own the product lifecycle 
• Responsible for mapping and documenting the customer journey and liaising with key stakeholders to approve the product document. 
• Manage the product development project. Lead and monitor delivery of project milestones for assigned products.
• Track progress across the entire product lifecycle and report status using an online monitoring tool.  
• Conduct and document user acceptance test and provide relevant insights for business decision.
• Responsible for writing technical requirements and working with technology team to achieve product development objectives
• Work closely with the UX team to brainstorm and provide feedback about user flows.
• Collaborate with marketing lead to design a plan targeted at achieving and scaling product adoption. Evaluate promotional plans to ensure that they are consistent with product strategy and that the message is effectively conveyed.
• Collaborate with customer service and sales team to get relevant market insight for continuous product improvement. 
• Act as a product evangelist to build awareness and understanding

JOB EXPERIENCE

Required Skills:

• Critical thinking 
• Communication
• Collaboration
• Risk management
• Time management
• Relationship management

Job Requirement

• BSc/BA in Business, Project Management, Computer Science, or a related field
• Professional Certification such as PMI-ACP, CSPO is required but not compulsory
• +3 years proven experience as a product manager, associate product manager in Fintech/Financial services or other tech related sectors. 
• Familiarity with design systems and tools such as Figma. In addition to some workflow tools.
• Demonstrate expert understanding of Product conceptualization, Product design, and Product development and management. 
• Solid track record in implementation and completion of project. In addition to achieving success in product market fit.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
• Excellent written and verbal communication, influencing and negotiation skills

Person Specification

• Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
• Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
• High level of integrity and dependability with a strong sense of urgency.
• A focus on execution. Willing and able to get hands dirty.
• Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
• Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
• Big picture thinker, a “never settle’ mindset.