Product / Business Development Manager at HRD Solutions

Job Description
Monitoring and liaise with call center daily:

• Provide weekly report on key issues at enquiry
• Condition of work tools
• Challenges

IVF & You – managing all that involves setting up the program:

• Send text messages to clients
• Call the center to share presentations
• Work with Utility to test run the presentation for the program
• Send text messages to remind them of the program
• Record attendance
• Prepare column articles for Punch & Business Day

Prepare for forum with Nurses & /Embryologists:

• Liaise with the HODs to get the topic for the forum
• Agree dates with speakers
• Send letters out to hospitals
• Send text messages to registered nurses or embryologists
• Brief HOD on the topic so to write creative brief to give agency

HIFU Relationship:

• Doctors
• HMO
• Non-medical community

Involved in preparation for Facebook live program:

• Work with utility to prepare for the live program

Presentation to churches and other associations:

• Prepare required materials
• Take photo documentation of event
• Update the host
• Prepare attendance sheet and collect the attendance at the event

Agency Management and review meetings:

• Monitoring of agency outputs

Processing of doctors’ referrals:

• Correspond with the doctors
• Processing of referral payments

Baby Visitation:

• Snap full view pictures of the baby
•  Get approval/consent from parents
• get approval to put logo
• Share the information with agency

Genomix (NIFTY& UNITY):

• Sourcing for clients
• Managing and reporting the team -FMOs
• Processing requests
• Processing release of their results
• Collection of samples
• Sending of kit
• Manage the Genomix website

KPI:

• Weekly reports
• Number of attendees; successful projection of the program
• Preparation of articles within 72 hours of publication
• Number of attendances to forum based on relevance of the topic
• Impact on HIFU center i.e enquiries for HIFU
• Number of attendees at the Facebook live
• Number of enquiry /clients from a channel
• Doctors’ feedback on the process
• Number of baby visit per month.

Requirements

• Candidates should possess a Bachelor's Degree qualification with at least 3 years work experience.