Product Associate at Fourcore Integrated Services

JOB SUMMARY

• We’re looking for a Product Associate support the end-to-end lifecycle of digital products, throughout ideation, development, deployment, post-launch support and maintenance. Ensuring that products align with business objectives, user needs, and regulatory requirements. The role requires strategic planning, stakeholder engagement, and hands-on execution to ensure successful deployment, adoption, and continuous improvement of the various company's solutions deployed to serve the state.

Key responsibilities:

Product Strategy & Planning:

• Define the vision, goals, and success metrics for products deployed in Niger State.
• Conduct market research and competitive analysis to align products with industry trends.
• Develop roadmaps for product development, enhancements, and iterations.
• Collaborate with leadership to align product strategy with overall business objectives.

Product Development & Deployment:

• Work closely with developers, designers, and business analysts to translate requirements into actionable development tasks.
• Oversee the testing and quality assurance of products before deployment.
• Manage timelines and ensure smooth rollouts of new features and updates.
• Ensure that all government and regulatory compliance requirements are met.

Stakeholder & Client Management:

• Engage with government agencies, partners, and clients to understand their needs.
• Serve as the primary point of contact for all product-related discussions in Minna.
• Conduct product demonstrations, presentations, and training sessions for users.
• Address concerns and provide solutions to ensure product adoption and satisfaction.

User Experience & Feedback Management:

• Collect user feedback through surveys, meetings, and analytics tools.
• Analyse usage data to identify areas for product improvement.
• Work with the design and development teams to enhance the user experience.

Revenue & Performance Optimization:

• Monitor product performance and revenue generation from the deployed solutions.
• Identify areas to optimize revenue collection and streamline government automation processes.
• Recommend strategies to increase product adoption and user retention.

Team Collaboration and Leadership:

• Work with cross-functional teams, including tech, finance, and marketing.
• Provide leadership and guidance to junior team members.
• Facilitate training and knowledge-sharing sessions.

Documentation & Reporting:

• Maintain detailed documentation of product features, updates, and deployments.
• Generate reports on product performance, adoption rates, and revenue impact.
• Keep track of lessons learned and best practices for future expansion into other states.

Other responsibilities as required by the organization.

EDUCATION & PROFESSIONAL REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• 1+ years of experience in IT product development management.
• Strong understanding of fintech solutions and government automation.
• Excellent communication and stakeholder management skills.
• Experience in product lifecycle management, software development, and UX design.
• Ability to manage multiple projects and meet deadlines.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work in an agile environment and adapt to changing priorities.
• Experience working with cross-functional teams to deliver impactful products.