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  • Posted: Jun 10, 2021
    Deadline: Not specified
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  • Multigate is a financial technology company focused on providing solutions that cut across payments acquisition, processing, and remittance as well as treasury and cash management for domestic and international corporates.
    Read more about this company

     

    Product and Operations Analyst

    Description
    The Product and Operations Analyst is responsible for:

    • Overall health and success of assigned products through-out the product lifecycle
    • Proper documentation of all products-in-portfolio i.e. Functional Requirement Document and User Stories Backlog
    • Working closely with the technology team to ensure the product development efforts are deployed in the right direction
    • Constantly liaising with all departments to document their current-state and design efficient processes to achieve an enhanced seamless process for each department
    • Engaging with banking partners, card schemes and the Companies’s clients to enhance the working relationship between these parties and the Companies
    • Conducting research to design efficient product development methodology
    • Conducting periodic product evaluations to ascertain required upgrades and improvements for subsequent versions
    • Customer success, by ways of working with all concerned parties in the service delivery chain and ensuring that the client’s needs are consistently met.
    • Providing post-implementation support to onboarded clients for assigned products
    • Preparing product pitch deck, product marketing materials and ensuring accuracy of the information captured therein
    • Full automation of all products to ensure utmost efficiency
    • Ensure proficiency and effectiveness in day to day operations;
    • Be flexible to take up new additional responsibilities as directed by your Line Manager

    Requirements

    • Basic understanding of the technical aspects of software development
    • Communication Skills
    • Collaboration Skills
    • Multitasking Skills
    • Project Management Skills
    • Analytical Skills
    • Negotiation Skills

    Benefits

    • Flexibility
    • Competitive Pay Package

    Method of Application

    Interested and qualified? Go to Multigate Payments Limited on apply.workable.com to apply

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