Process Excellence Manager at Tincan Island Container Terminal

Responsibilities
Process Improvement & Lean Six Sigma Application:

• Lead continuous improvement projects to enhance operational efficiency and eliminate waste
• Apply Lean and Six Sigma methodologies to analyse current processes and identify root causes of inefficiencies
• Develop and implement solutions that improve quality, reduce costs, and increase productivity
• Identify key performance areas of waste and inefficiencies, using data-driven decision-making to drive improvements
• Establish process documentation, standard operating procedures, and control measures to sustain improvements

Strategy & Execution:

• Collaborate with departmental stakeholders to identify opportunities for process standardization, automation, and simplification
• Works with departmental stakeholders to define and monitor Key Performance Indicators (KPIs) to measure the effectiveness of process changes
• Develop project roadmaps and ensure timely delivery of process improvement initiatives
• Align process improvement projects with the organization’s strategic objectives and performance goals

Change Management & Stakeholder Engagement:

• Lead cross-functional teams through process transformation projects
• Drive a culture of continuous improvement by coaching and mentoring teams on Lean Six Sigma principles and process optimization techniques
• Develop training materials and conduct workshops on problem-solving methodologies, process mapping, and performance improvement
• Engage stakeholders to secure buy-in and ensure smooth adoption of process change

Technology & Automation Integration:

• Collaborate with IT and business teams (local and international) to identify automation opportunities that enhance process efficiency
• Recommend and implement digital solutions to streamline operations and improve workflow
• Leverage data analytics tools to monitor process performance and support decision-making

Documentation, Reporting & Other Duties:

• Prepare and maintain detailed project documentation, including process maps, impact assessments, and performance reports
• Present findings and recommendations to management and other stakeholders
• Track and report the impact of process improvement initiatives on business performance
• Promote knowledge sharing and best practices across departments

Other Duties:

• Perform other duties as assigned by the HOD.

Requirements

• Minimum of Bachelor’s degree (or HND/Equivalent) in Engineering, Industrial Management, Business Administration, or any related STEM field (Preferred but not compulsory)
• Candidates should possess a minimum of 5 years of experience in process improvement, operations excellence, or related roles.