Presales Engineer (Cyber Security) at IT Horizons Limited

Job Summary,

• You will be responsible for scoping, designing, and developing Bill of Materials with pricing for solutions relating to Cyber Security and Networks Infrastructure.
• You will architect for other areas of solution as the company deem fit from time to time.
• Your goal is to win the customer with innovative solutions that solve customers’ problems at a price point that gives a competitive edge without compromising quality and integrity.
• You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio.
• You will guide the company on technology trends on areas you manage from time to time.

Job Description

• Engaging customers via email, phone, physical meetings for initial requirement gathering.
• Strong knowledge of Network and Security Solutions.
• Basic knowledge of Compute, Backup/DR, System and Microsoft Solutions.
• Maintain strong relationships with OEMs, in-market field sellers, partner under your area of coverage.
• Keep up to date with various OEM product announcements and sales incentives and programs under your area of coverage
• Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported
• Opportunistically pursues additional business development opportunities within clients. Collaborates with sales to ensure these opportunities are effectively covered and advanced
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame
• Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• Design and help customers optimize existing environment for revenue generation.
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Deliver Proof of Concepts (POC)
• Product presentations and demonstrations
• Support with technical qualification of sales opportunities
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
• Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP)
• Support the team lead in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy
• Recognize and actively seek ways to exploit IT to address complex business, organizational and technical issue
• Liaise with vendors and other IT personnel for problem resolution
• Other duties as may be assigned by your supervisor and management

Job Specification

• University degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or other related courses or numerate disciplines.
• MSc will be an added Advantage
• CCNP - Security, CCNP - Route and Switch, CISSP, MSCA, VMware
• CCIE Certification
• Able to explain technical problems in a simple term
• Work well with people and Willingness to travel
• Teamwork skills and the ability to work with different teams, clients, and groups of staff across an organization.
• Organizational skills and the ability to prioritize your workload.
• In-depth understanding of security technology
• Minimum of 4 years of experience.