PLATFORM OFFICER at Stresert Services Limited

Job Overview

The Persistency department is looking for a young, self-motivated, talented candidate to join the team. They also help customers make payments. The Agent addresses verbal and written inquiries pertaining to various products and policies. They assist clients with questions regarding relevant questions

Qualifications, Competences & Skills Required 

• HND/B.SC in any discipline
• Minimum of 1- 3 years as customer service experience
• Must be between 22-30 years old.
• Excellent spoken English with impressive interpersonal skills
• Excellent PC skills
• Intermediate skills in Microsoft Word
• Excellent verbal and written communication skills
• Excellent customer service skills
• Attention to detail
• Ability to maintain knowledge of company’s products and procedures
• Ability to communicate professionally with irate customers. Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision-making skills.
• Adaptability and accountability.
• Fluency in multiple languages

Salary

• Monthly Take Home– N114,000