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  • Posted: Nov 30, 2022
    Deadline: Not specified
  • mPharma's mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications.
    Read more about this company


    Physician Engagement Associate

    Position Description

    The PE Associate works within the Health Services team to support Patient Support Programs mainly via directly engaging with Healthcare Professionals (HCPs) in healthcare facilities (hospitals and clinics) to introduce Patient Support Programs (PSPs). This role entails building and managing physician relationships and marketing benefits of PSPs.

    Key Responsibilities

    The roles specific tasks will include:

    • Leading in the development of marketing and engagement plans on mutti and the Patient Support Programs and communicating benefits to specialist physicians and encouraging them to refer their patients to the support program. 
    • Overseeing the management of regional holding facilities and performance of  monthly stock and payment reconciliations
    • Managing and coordinating the sales and physician engagement activities of the junior physician engagement associates and mutti PSP support staff
    • Mapping and developing professional relationship with healthcare professionals in assigned therapeutic areas
    • Acting as a focal point between mPharma and sales reps of pharmaceutical companies that enlist their drugs on mutti. This will include aligning their go to market strategy with our engagement plan.
    • Participating in seminars and events in partnership with pharmaceutical companies that target specific HCPs to pitch mutti and PSPs 
    • Developing and maintaining a database of HCPs in different therapeutic areas that are important sales channels for Mutti.
    • Facilitating facility engagements and contract signing for PSPs involving participation of hospitals and external pharmacies
    • Assessing and reporting feedback from HCPs and patients to the Global PSP Lead to improve delivery of PSPs.
    • Routing medication requests and general queries to the mutti delivery service and call center.
    • Tracking and reporting on PSP drug dispensations and notifying relevant responsible parties of low PSP stock levels
    • Documenting and reporting all adverse events to PSP medications through the appropriate channels within the stipulated timeline as specified by the pharmaceutical company.
    • Performing any other assigned task pertaining to the role

    Our ideal candidate

    • Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
    • An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
    • A strong work ethic and a proactive “can do” attitude that requires minimal supervision
    • Fluent English with excellent writing, verbal, analytical, and organizational skills
    • Proficient in Microsoft Office Suite, specifically Excel.
    • Strong project management background. 
    • Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
    • A self-starter who can multitask while consistently producing high quality deliverables for a diverse set of concurrent initiatives.
    • Experience working as a medical sales representative would be an advantage
    • A good understanding of the local healthcare terrain


    • Bachelor’s degree in healthcare administration or any health related field.
    • 3+ years of professional experience 


    • This position reports to the Global Manager, Patient Support Program

    Method of Application

    Interested and qualified? Go to mPharma on to apply

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