We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.
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Build, modify, and maintain multi-step lead-capture flows and web experiences
Develop backend functionality using PHP and MySQL
Integrate and troubleshoot third-party APIs
Create and maintain logging, reporting, and analytics solutions
Improve conversion performance through iteration and optimization
Write maintainable, reusable, and production-safe code
Work within existing systems and improve legacy implementations where needed
Collaborate asynchronously with the engineering team and communicate progress clearly
Required Qualifications
3+ years of full-time professional PHP development experience working on a team
Hands-on experience using AI coding tools in production environments (Claude Code preferred; experience with Cursor, GitHub Copilot, Windsurf, or similar AI-assisted development tools accepted)
Intermediate to Advanced MySQL experience including:
Schema design
Query writing and optimization
Safely updating production data
Intermediate to Advanced JavaScript skills:
Strong vanilla JavaScript
DOM manipulation
Events
Fetch / async operations
JSON handling
Intermediate to Advanced CSS skills:
Responsive and mobile-first development
Cross-browser compatibility
CSS custom properties
Experience with Git and collaborative development workflows
Strong written and verbal English communication
Ability to independently solve problems and work with minimal supervision
Comfortable maintaining and improving existing or legacy codebases
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