Pharmacy Technician at Lagos Executive Cardiovascular Clinic

Department: Pharmacy

Reports to: Chief Pharmacist 

Summary of Job

The pharmacy technician works closely with the pharmacist on duty in attending to patients, refilling prescriptions, dispensing medications and maintaining stock counts.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Pharmacy Technician Duties

• Fill medications based on prescriptions and prepare them for Pharmacists to dispense.
• Assist in stock count on a routine basis and ensure that expiring drugs are noted
• Arrange/stack  drugs and consumables according to FEFO guidelines
• Ensuring that minimum stock level are not exceeded
• Bring Patients into the pharmacy (when necessary)
• Follow up/call patients to ensure compliance and report special cases to the Pharmacist on the duty
• Follow up on drugs delivered to patients
• Keep the pharmacy clean and ensure that dispensing materials are available
• Assist in receiving of medications from vendors
• Assist in compounding in coordination with the Pharmacist
• Dispensing of OTC medications and providing of consumables to the nurses and doctors when needed.
• Ensuring to comply with proper work ethics and conduct
• Preparing of emergency packs under the supervision of a Pharmacist
• Assisting the Pharmacist in any other required duties.
• Conduct group responsibilities accurately and on time.
• Maintain and update pharmacy checklists regularly
• Provide assistance in various functions of the Pharmacy

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Assess patient and family readiness and identifying learning needs.
• Lead/encourage multidisciplinary approach for patient’s discharge.
• Develop and implement the teaching plan utilizing patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to LECC's Code of Conduct as well as ethical standards of the field.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making decisions.
• Must be physically and mentally stable to  handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:

• LECC requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at LECC through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.

Key Areas of Note

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Qualifications & Training

• Ordinary (or Higher) National Diploma Certificate in Pharm tech
• Current license to practice (where applicable)
• Evidence of NYSC discharge/exemption certificate (where applicable)

Work Experience:

Minimum of two (2) years experience working within a clinical setting

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Salary

Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. 

Other Benefits

The following benefits are available with this offer of employment:

• Health Insurance
• Pension
• Annual Leave