Pharmacist at Tonia Pharmacy Limited

Job Summary

• The Pharmacist is responsible for ensuring safe, effective, and lawful dispensing of medications, providing professional pharmaceutical care, counselling patients, managing prescriptions, supervising pharmacy staff, maintaining regulatory compliance, and supporting business growth through excellent customer service and professional practice.

Key Duties and Responsibilities
Prescription Processing & Dispensing:

• Review and interpret prescriptions for accuracy and legality.
• Dispense medications accurately according to prescriptions.
• Verify dosage, route, interactions, contraindications, and allergies.
• Maintain proper labelling and packaging of medications.
• Handle controlled drugs in compliance with regulatory requirements.

Patient Counselling & Pharmaceutical Care:

• Counsel patients on proper medication use.
• Explain dosage, side effects, storage, and precautions.
• Monitor patient medication therapy outcomes.
• Recommend OTC medications where appropriate.
• Promote medication adherence.

Clinical Responsibilities:

• Identify and resolve drug therapy problems.
• Detect prescription errors and communicate with prescribers.
• Monitor adverse drug reactions.
• Provide drug information to patients and healthcare professionals.

Regulatory Compliance:

• Ensure compliance with Pharmacists Council of Nigeria regulations.
• Maintain valid pharmacist license and annual practicing certificate.
• Ensure ethical pharmacy practice standards.
• Maintain accurate statutory documentation and records.

Inventory & Stock Management:

• Monitor stock levels and expiry dates.
• Prevent stock-outs and overstocking.
• Ensure FEFO/FIFO stock rotation.
• Supervise storage conditions.
• Report damaged, expired, or counterfeit products.

Supervision & Team Leadership:

• Supervise pharmacy interns, technicians, and support staff.
• Provide training and mentoring.
• Ensure discipline, punctuality, and professional conduct.
• Delegate duties effectively.

Customer Service & Business Growth:

• Build strong customer relationships.
• Resolve complaints professionally.
• Promote pharmacy services and health campaigns.
• Support sales targets ethically.

Documentation & Reporting:

• Maintain prescription records.
• Prepare daily, weekly, and monthly operational reports.
• Document incidents and interventions.
• Ensure confidentiality of patient records.

Key Performance Indicators (KPIs)

• Prescription accuracy rate
• Customer satisfaction score
• Stock loss reduction
• Regulatory compliance score
• Sales performance
• Team punctuality and discipline
• Reduction in dispensing errors

Qualifications

• Bachelor of Pharmacy (B.Pharm) / Doctor of Pharmacy (Pharm.D)
• Full registration with Pharmacists Council of Nigeria
• Valid annual practicing license
• Relevant pharmacy practice experience

Required Skills:

• Strong pharmaceutical knowledge
• Attention to detail
• Communication and counselling skills
• Leadership ability
• Inventory management
• Problem-solving skills
• Computer literacy
• Ethical judgment

Work Conditions:

• Shift work including weekends/holidays
• Fast-paced pharmacy environment

Expected Professional Conduct:
The Pharmacist must:

• Maintain confidentiality
• Dress professionally
• Be punctual and reliable
• Demonstrate integrity
• Show compassion and professionalism at all times.