Performance Management Instrumentalist at U-Connect Human Resources Consulting

As a Performance Measurement Instrumentation Analyst, the staff will be responsible for developing performance measurement/instrumentation frameworks, compilation of monthly/quarterly/annual performance measurement reports while using the gathered data to develop actionable insights that will help identify and mitigate operational risks, as well as improve existing and implement new, more efficient and improved measurement plans.

DUTIES

• Monitor and evaluate performance on a departmental, Divisional and Company level.
• Getting acquainted with our KPIs and documenting & monitoring newly established ones as needed
• Comparing results of your analyses to company and departmental goals
• Submitting well documented performance Reports that cut across all Divisions/Departments Quarterly and annually for review
• Developing a Manual for Company- wide Operational Processes, Key Performance Metrics & Service Level Agreement

Educational Qualifications & Functional Skills:

• Bachelor’s degree in Business Management, Statistics, or a related field
• Expert knowledge of document processing software (Google, Microsoft or Mac office suites), CRM software (such as Oracle NetSuite, and HubSpot CRM), and SQL
• Solid communication and project management skill

PAY: 194K