Performance & Laerning Specialist at Afriglobal Group

Key Responsibilities
 
Performance Management

• Work closely with the Head of HR and other Executives to develop and implement the performance management framework and scorecard for AML
• Implement and ensure close tracking of our Objectives & Key Results (OKR)
• Coordinate all performance planning, review, and evaluation activities
• Design relevant performance metrics, leverage technology and provide data-driven analytics on performance across locations and departments to support management decisions
• Ensure all employees have SMART goals and KPIs, agreed with and periodically reviewed by their line managers
• Manage new employee probation assessments and performance improvement process

Learning & Development

• Design and implement a learning and development framework for AML, ensuring continuous upskilling of the workforce for the delivery of organization objectives
• Work closely with the Head, Human Resources to instill in AML a culture of learning (evident in knowledge share, continuous feedback, and individual development, amongst others)
• Develop a competency framework to guide learning and development, recruitment, performance management and other workforce initiatives
• Develop relevant learning programs/a learning academy for all AML workforce categories including career starters, new managers, function heads, and core operations teams, ensuring the delivery of a high-performing workforce and best-in-class client experience across all AML operations
• Conduct structured training and development needs assessments, develop annual learning and development plans, ensure evaluation of all completed trainings and measure return on investments to organization
• Manage new employee orientation program
• Prepare periodic reports on all learning and development activities for management insight, and regulatory compliance (e.g. Industrial Training Fund)
• Develop/ensure availability of relevant training materials for all AML L&D programs
• Manage relationship with various parties - training vendors, in-house faculty, management and employees, to ensure effective delivery of all learning and development programs and initiatives

Other Organization Development Initiatives

• Support management in the design and development of relevant talent management programs, succession planning and career management frameworks, aligned with business objectives
• Work closely with management and other HR team members to develop tools and programs to drive leadership development, talent pipelining, culture and change management
• Perform other duties as may be required from time to time

Qualifications and Education RequirementsFirst degree in Social Sciences or a relevant field

• Master’s Degree, HR Certification or membership of relevant associations (e.g. SHRM, CIPD, CIPM, ATD) are added advantage
• 7 - 9 years relevant work experience covering organization development, performance management, business consulting and learning and development
• Preferred SkillsConversant with performance management models, systems and tools
• Experience in conceptualizing new approaches and innovation in the area of performance management, learning & development and talent management
• Adept with a variety of multimedia training platforms and methods
• Experience in curriculum design, training vendor assessment, facilitation, training analysis and reporting
• Excellent verbal and written communication skills and strong presentation skills
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software