PayG Programs Lead at Sun King (Formerly Greenlight Planet)

Reporting Manager: General Manager PAYG Programs

Job Description

• The PAYG Programs Lead will work closely with the country Program Managers in Kenya, Uganda, Tanzania, India and Myanmar, for the East Africa and Asia position and Nigeria, Togo, Zambia, Mozambique for the West and Southern Africa position.
• Candidate will ensure efficient EasyBuy Direct operations and implementation of new pilots, products, services and technologies in the respective countries. 

Essential Responsibilities

• Coordination of EasyBuy related implementations primarily across the countries of supervision and as well other countries outside of the region
• Management and development of country Program Managers and their teams
• Spearheading the development of Program Managers specialisations and focus areas, including management of projects specifically related to the Program Managers specialisation
• Driving achievement of Program Managers goals and objectives
• Own regional project management and ensure standardisation of processes across the region and/or across specific countries outside the region of competence
• Ensure proper configurations of the CRM instances of the region
• Support expansion efforts into the region of competence by recruiting, setting up and project managing the efforts related to the sales in a completely new market

Qualifications / Requirements 

• Bachelor’s Degree preferred, alternatively a Diploma / Certificate will be considered with additional 2 years of relevant experience
• 4 years of relevant work experience in a similar role is a requirement, experience in Program or Project Management is required
• At least 2 years experience in managing a team with clear achievements of goals and satisfactory performance and demonstrated professional growth of the team managed.

Desired Characteristics:

• Excellent interpersonal skills and ability to work with stakeholders with different working styles, priorities and communication styles
• Clear and straight to the point communication skills with fluency in both written and spoken English 
• Demonstrated excellent time management skills in terms of workload balancing and response time to queries of colleagues.
• Ability to evaluate prioritisation of tasks and project on the go and work on high impact-low effort items first
• Problem solving ability and fix what’s broken mindset
• Excellent attention to details, you understand that the difference between an “Ok” and “Exceptional” job lies in how much you can spot and work on the important minute details of your tasks.
• Excellent issue-tracking and resolution skills over long periods of time
• Able to handle multiple tasks at the same time without errors and mistakes.