Patient Service Officer at Lagos Executive Cardiovascular Centre

Job Summary

The Patient Services Officer serves as the first point of contact for patients, ensuring a warm, professional, and seamless patient experience while supporting hospital operations and service excellence.

Key Responsibilities

• Welcome and attend to patients in a courteous and professional manner
• Register patients and manage appointments accurately
• Provide information on hospital services, processes, and billing procedures
• Coordinate patient flow to reduce waiting times and improve service delivery
• Handle patient enquiries, feedback, and complaints professionally
• Maintain accurate patient records and confidentiality at all times
• Collaborate with clinical and administrative teams to enhance patient experience

Requirements & Qualifications

• Bachelor’s degree in any relevant field
• Prior experience in healthcare front desk or customer service is an advantage
• Strong knowledge of EMR
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in basic computer applications
• Professional appearance and patient-centred attitude

Note: Walk in interview: Mon 2nd Feb - Fri. 6th Feb. 2026 

Time: 9:00am - 3pm

Address:  3/5 Adetola Ayeni Street, off Amore Avenue, Freedom Way, Lekki Phase I, Lagos