Patient Care Coordinator at Sigma Consult

Role Summary:

As a Patient Care Coordinator, you will be responsible for ensuring seamless coordination of patient care services at our healthcare facility in Port Harcourt, Nigeria. You will serve as a liaison between patients, healthcare providers, and other support staff to facilitate efficient and effective patient care delivery. Our client, a leading healthcare institution, values compassionate individuals who are committed to providing excellent patient care.

Responsibilities:

• Coordinate patient appointments, referrals, and follow-up care.
• Serve as the primary point of contact for patients, addressing their inquiries and concerns.
• Collaborate with healthcare providers to develop and implement patient care plans.
• Maintain accurate patient records and documentation.
• Educate patients about their treatment plans, medications, and available resources.
• Monitor and evaluate patient satisfaction and quality of care.

Requirements:

• Bachelor's degree in Healthcare Administration, Nursing, or related field (preferred).
• Proven experience in a healthcare or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Knowledge of medical terminology and healthcare processes.
• Compassionate and empathetic demeanor.

Benefits:

• Competitive salary package.
• Opportunities for professional development and career advancement.
• Supportive work environment.
• Comprehensive benefits package including health insurance and retirement benefits.