Patient Care Coordinator - Lagos at Sigma Consult

About Our Client:

Our client is a leading healthcare institution in Lagos State, Nigeria, dedicated to providing compassionate and patient-centered care. With a focus on excellence and innovation, our client offers a wide range of medical services to meet the diverse needs of patients and their families.

Role Summary:

As a Patient Care Coordinator at our client's healthcare facility, you will be responsible for coordinating and managing patient care activities to ensure the delivery of high-quality and efficient healthcare services. You will serve as a liaison between patients, healthcare providers, and support staff to facilitate continuity of care and positive patient experiences.

Responsibilities:

• Coordinate patient appointments, admissions, and discharges, ensuring timely access to healthcare services and continuity of care.
• Collaborate with physicians, nurses, and other healthcare providers to develop and implement individualized care plans for patients.
• Communicate with patients and their families to provide information about treatment plans, procedures, and healthcare resources.
• Coordinate referrals to specialty services, diagnostic tests, and ancillary services as needed to meet patient needs.
• Monitor and follow up on patient progress and outcomes, addressing any concerns or issues that may arise during the course of care.
• Maintain accurate and up-to-date patient records and documentation in the electronic health record system.
• Provide support and assistance to patients and families in navigating the healthcare system and accessing community resources.

Requirements:

• Bachelor's degree in Healthcare Administration, Nursing, or related field.
• Minimum of 2 years of experience in healthcare coordination or patient advocacy role.
• Strong interpersonal and communication skills, with the ability to interact effectively with patients, families, and healthcare providers.
• Knowledge of healthcare regulations, patient rights, and ethical standards.
• Ability to prioritize tasks, problem-solve, and work independently in a fast-paced environment.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.

Benefits:

• Competitive salary package.
• Opportunities for professional development and career advancement.
• Supportive work environment with opportunities for learning and growth.
• Comprehensive benefits package including health insurance and retirement benefits.
• Opportunity to make a meaningful impact on patient care and satisfaction.