Patient Assistant / Porter at Lagoon Hospitals

Location: Ikoyi, Lagos

Job Description
This role is responsible to for assisting clients and patients sustain and maintain their health and wellbeing.

Summary of Responsibilities

• Assist clinical staff in lifting, transporting and carrying patients as required
• Customer service
• Liaise and work with clinical and non-clinical staff to ensure quality care is given to patients
• Maintain confidentiality and impartiality
• Participate at the Hospitals’ quality improvement activities
• Carry out other duties as assigned by supervisor.

Key Result Areas / Performance Goals:

• Polite and cheerful interaction
• Management of customers’ grievances
• Comply with the use of standard Operating Procedures and policies/ adherence to quality standard.

Job Qualifications

• A minimum of High School Leaving Certificate
• 0 to 5 years.

Core Competencies:

• Basic Life Support skills
• I-CARE attitude (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
• Pleasant disposition
• Service oriented, courteous, a good team player
• Good interpersonal and communication skills.