Parts Admin at Mantrac Nigeria Ltd

SUMMARY OF RESPONSIBILITIES

• Responsible for ensuring that all Parts Orders from overseas suppliers (and Back Order), whether for Service, Counter or Inventory and all Parts receipts (Overseas Shipments & Inter Company Sales) are processed timely and accurately.
• Ensure adequate communication on all order fulfillments related issues to all stakeholders on the BU and CoE.
• Responsible to, implement processes, to identify and implement action plan to improve continuously the operations. Make Reports on order fulfillment & administration related activities.

MAIN FUNCTIONS

• Point of contact for Multibrand customer’s requests; maintain proactive & effective communication to the customers (Internal or external).
• Handle Multibrand Stock Orders & Customer Orders.
• Review protective stock/recommended parts lists for various suppliers and take stocking decisions for all branches in coordination with related Multibrand and department Managers. (MS-PS-PSS-Service)
• Handle Requests for Inter Company Sales (ICS), from & to Coy 01 for other BU & Companies
• Ensure the prompt administration of emergency parts orders. Ensure running the daily Purchase Order from Back Order according to the preset schedule and cut offs.
• Closely review & vet the generated Purchase Orders based on ordering policy, prevailing circumstances and in consultation with the Team Leader/Manager.
• Upon a decision review of the Purchase Orders, take to reconfirm, revalidate or transmit the orders to the relevant suppliers indicating the recommended method of shipment and right order type.
• Receive, Review, Reply Order Acknowledgements from Unatrac & Other suppliers for order status information, and for further interpretation and/or customer feedback. File Order acknowledgement Reports accordingly.
• Conduct analysis to determine cause for emergency purchases and identify corrective actions to reduce controllable back orders.
• To keep constant track of all stock and emergency orders placed by customers and with a view to ensuring that targeted Lead Times, OTIL, OTIF, etc are adhered to. e.g. Order Tracking & Performance Monitoring Report.
• Responsible for all B/O Reports (counter, service & inventory), circulate backorder status report to all concerned parties every week.
• Run Back Orders that have no P.O. and if records are found, investigate reason and take the proper action to clear such error or send to Help Desk.
• Dealing with all Inventory & SMF inquiries, like parts price update & verification, availability update.
• Ensure usage of weekly reports, and that the weekly analysis is taking place to identify areas for improvement. Review these Reports weekly with Team Lead/Manager.
• Submit end of month report and make recommendations to PI&OF Manager.
• Carryout any other job assigned by the Parts Inventory & Order Fulfillment Manager.