Partnerships & Onboarding Associate at Maisha Meds

About the role

• The Partnerships and Onboarding associate will be responsible for ensuring a smooth onboarding process for healthcare facilities and cultivating strategic partnerships to support Maisha Meds’ mission. This role bridges the gap between facility engagement, technology adoption, and partnership development, ensuring the successful implementation of Maisha Med’s solutions while building strong, mutually beneficial relationships with stakeholders.
• This role is based in Kano, Nigeria with frequent travel within the country. You will report to Senior Partnerships & Onboarding Associate, will supervise onboarding contractors, and will work closely with other team members across partnerships, sales, and operations.

The start date is 10th February 2024, and compensation is commensurate with experience.

Responsibilities

Facility Onboarding and Training

• Oversee the onboarding process for facilities, ensuring proper training on Maisha Meds’ app features such as POS, Inventory management etc.
• Provide hands-on support during the onboarding phase, including setup of devices and addressing technical concerns.
• Educate facilities on program guidelines and performance expectations.

Partnership Development:

• Identify and engage with potential partners, including private healthcare providers, government entities, NGOs, etc.
• Contribute to developing and negotiating partnership agreements and MOUs that align with Maisha Meds’ goals and objectives.
• Represent Maisha Meds in external meetings, workshops, and conferences.

Stakeholder Engagement:

• Build and maintain strong relationships with existing partners to ensure long-term collaboration.
• Serve as the primary point of contact for partners, addressing concerns and ensuring smooth communication.

Facility Engagement and Onboarding:

• Oversee the onboarding process for partner facilities, ensuring they are trained and well-versed in Maisha Meds’ technology and services.
• Develop initiatives to improve facility engagement and enhance retention.

Program Implementation:

• Collaborate with internal teams to implement programs and initiatives agreed upon with partners.
• Monitor the impact of partnerships and provide regular updates to stakeholders and internal teams.

Data and Reporting:

• Track and report key metrics related to partnership performance and engagement activities.
• Use data to refine engagement strategies and improve the effectiveness of partnership programs.

Qualifications

• Bachelor’s degree in Business Administration, Public Health, International Development, or a related field. A master’s degree is a plus. 
• 1+ years experience in partnerships, business development, or stakeholder engagement in the pharmaceutical or healthcare sector.
• Some experience in developing and maintaining partnership or client relationships, with a strong willingness to learn and grow in this area.
• Experience working in or with the pharmaceutical or private healthcare sector in Africa is highly desirable.