Part Supervisor at Alfred & Victoria Associates

Job Objectives

• Parts Supervisor supervises the daily activities of the parts department and its staff.
• Monitors the parts inventory database and places orders as needed.
• This position is responsible for the efficient and effective management of spare parts operations on the designated branch to ensure that objectives are met and high levels of customer satisfaction is achieved.

Job Responsibilities (part but not limited to)

• Supervises the designated branch Spare Parts staff to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standards.
• Ensure adequate levels of spare parts availability and efficient stock management.
• Monitor DOC and ensure that all transactions are within the prescribed policy and procedures.
• Assist salesmen with Technical support ensuring that the correct parts are supplied.
• Produce inventory reports and co-ordinate physical inventory counts.
• Have full responsibility for the safety and security of spare parts storage.
• Contact vendors regarding defective parts return and process shipment for defective parts return to vendor.
• Analyze spare parts consumption and forecast for replenishment.
• Ensure that all customer backorders are fulfilled within the appropriate time.
• Ensure good relationships with customers in order to achieve high levels of customer satisfaction.
• Ensure and maintain a professional image and operations of the Spare Parts Department.

Job Requirements
Educational Qualification:

• Bachelors/HND Degree in Electrical/Mechanical courses.
• Relevant postgraduate and or professional qualification would be an added advantage.
• Proficiency in ERP application and Microsoft office.

Experience:

• Minimum of 5 years in hands-on experience performing similar responsibilities in a related industry.

Key Skills & Competencies:

• Ability to read and interpret documents such as safety rules, operating maintenance instruction, procedures and manuals.
• Use of ERP and use of Microsoft Office
• Should be healthy and physical requirements including a variety of standing, walking throughout the day and will require lifting and pulling of inventory from shelves.
• Data Entry and Data Management
• Inventory Planning
• Warehouse Management
• Stock Control
• Client Management (Internal and External)
• Strategic Planning & Management
• Exceptional time management and organizational skill
• Good oral and written communication skills
• Great Interpersonal skills
• Relationship management
• Professionalism & Poise
• Good working ethics.