Outbound Officer at Vendease

Job Summary

Vendease is looking to recruit an Outbound Officer in the Inventory & Warehouse Unit, to work closely with the Warehouse Lead in our Abuja Warehouse. Vendease aims to leverage advanced technologies and data-driven insights, strives to facilitate the growth and success of our partners, enabling them to delight their customers and contribute to the culinary landscape of Africa. About the role As an Outbound Officer, you will be responsible for overseeing the efficient and accurate processing of outbound shipments.

Job Details

• Oversee the picking, packing, and preparation of outgoing orders. 
• Ensure all shipments are packed securely and labeled correctly according to delivery requirements. 
• Verify the accuracy of orders before dispatching to ensure all items match the order specifications. 
• Coordinate with logistics partners to arrange timely pickups and deliveries. 
• Track and monitor the status of outgoing shipments, ensuring timely and efficient delivery. 
• Handle any issues or delays in the shipping process and communicate with customers as needed. 
• Prepare and manage all necessary shipping documents. 
• Maintain accurate records of all outbound shipments for tracking and reporting purposes. 
• Ensure compliance with all legal and regulatory requirements for shipping. 
• Work closely with the inventory officer to update stock levels and ensure the availability of products for outgoing orders. 
• Participate in regular inventory counts and audits to maintain accuracy. 
• Assist in managing inventory locations and optimizing warehouse space for efficient operations.
• Identify and implement process improvements to enhance the efficiency and accuracy of outbound operations. 
• Address and resolve customer inquiries and complaints related to outbound shipments. 
• Ensure high levels of customer satisfaction by providing accurate and timely information about shipment statuses. 
• Collaborate with the Customer Advocacy team to address any order-related issues.

Requirements

• 2+ years experience working in a warehouse, preferably in a food industry. 
• A minimum of OND in Microbiology, Biochemistry, Food Technology, Supply Chain Management or any science related field. Professional Certificate in Supply Chain Management, Inventory, Warehouse and Logistics, e.t.c. will be an added advantage. 
• Proficiency in basic computer skills such as using email, spreadsheet software, word document, e.t.c. 
• Experience with barcode scanning equipment and software for accurately identifying and tracking goods. 
• Knowledge of Inventory Management Systems (SAP, Odoo, Oracle, Navation, e.t.c) is compulsory. 
• Knowledge of Food Safety Standards. 
• Excellent organizational skill. 
• Attention to detail