Operations Team Lead at FMR AGENCY

Job Summary

• We're seeking an experienced Operations Team Lead to serve as the bridge between executive leadership and frontline staff.
• You will drive operational excellence, manage day-to-day activities, and work closely with the MD to ensure all arms of the business function smoothly.

Key Responsibilities

• Serve as the key liaison between the MD and all departments
• Lead daily operations and ensure seamless execution of activities
• Manage vendor and partner relationships
• Oversee project timelines, deliverables, and follow-through
• Track performance metrics and generate regular reports
• Enforce SOPs and recommend process improvements
• Coordinate logistics for field/site visits, campaigns, and internal events
• Ensure compliance with internal policies and external regulations

Requirements

• Bachelor’s Degree in Business Administration, Operations Management, or a related field (a Master’s is a plus)
• 5 – 7 years of proven experience in operations, project management, or general business administration
• Excellent leadership, planning, and multitasking skills
• Strong communication and stakeholder management abilities
• High attention to detail and hands-on approach to problem-solving
• Must be willing to relocate to Abuja (accommodation provided).