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  • Posted: Sep 8, 2022
    Deadline: Sep 16, 2022
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  • Consulting services provider
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    Operations Support officer

    The Operations support officer will assist with People management, Administrative management, Customer Service/onboarding, event/outreach planning, and expense management. Meeting coordination and general operational support.

    The candidate must reside in the Ajah axis

    People Management (Long term)

    • Prepare offer letters
    • Manage team information and set up onboarding plans
    • Work tools for new recruits
    • Business process support/ compliance
    • Sourcing short-term employees for outreaches and stock counts and maintaining a candidate pool
    • Other people-related support activities

    Administrative (Planning, coordination, Expense tracking)(Long term)

    • Planning and coordinating routine in-house meetings
    • Support with coordinating ACPN/PCN events- handle payments calendars and team coordination
    • Support sales reps with coordinating marketing and outreach at partner retailers
    • Other event and outreach-related support activities
    • Keeping track of all office expenses and ensuring that budgets are adhered to.
    •  

    Customer Service Long term)

    • Manage the central customer service WhatsApp line
    • Respond to queries and escalate feedback to the relevant teams- Sales, Tech, etc
    • Keep a log of customer feedback and work with the sales team to develop and update FAQ documents.
    • Create app demo videos to be shared with customers on request

    All other administrative and support functions required

    Required competencies

    • 1. Google or MS Suite
    • 2. Letter and proposal writing
    • 3. Inventory management

    Method of Application

    Interested and qualified? Go to Ritemed on forms.gle to apply

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