At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe...
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As the Operations Manager, you will oversee daily operations, manage staff, and ensure efficient service delivery while maintaining high standards of customer experience and operational control.
Responsibilities
Supervise daily operations and manage staff across all departments
Oversee customer service, order fulfillment, and communication channels
Monitor inventory, production flow, and operational efficiency
Ensure compliance with company policies, hygiene, and service standards
Prepare daily reports and support management with operational decisions.
Requirements
Minimum of 2 years of experience in operations or supervisory roles within hospitality or retail
Strong leadership and team management skills
Good communication and problem-solving ability
Proficiency in POS systems, reporting tools, and digital communication platforms.
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