Operations Manager at Swift Consulting

Major Responsibilities

• Coordinate with clients, vendors, and internal teams to ensure timely order fulfillment and issue resolution.
• Supervise fleet utilization, maintenance planning, and driver performance to ensure operational efficiency and safety compliance.
• Plan, manage, and monitor end-to-end logistics operations including transportation, distribution, and delivery schedules.
• Implement process improvements to reduce costs, increase productivity, and enhance service quality.
• Monitor operational KPIs, prepare performance reports, and provide strategic recommendations to management.
• Ensure compliance with regulatory, safety, and company policies across all operations.
• Lead, train, and motivate operations staff to achieve departmental goals.
• Manage budgets, resource allocation, and operational risk within the logistics unit.

Requirements

• Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 4–6 years experience in Logistics or Operations management (managerial experience preferred).
• Strong leadership, problem-solving, and decision-making skills.
• Excellent organizational and communication abilities.
• Proficiency in Microsoft Office and logistics/transport management systems.
• Ability to work in a fast-paced, target-driven environment.