Operations Manager (Retail) at Elvaridah

Job Summary

• We are seeking a proactive and highly organized Operations Manager (Retail) to oversee and optimize the day-to-day operations of our gift store. T
• he ideal candidate will ensure operational efficiency, manage inventory and client orders, supervise store processes, and support business growth initiatives while maintaining high standards of customer service.

Key Responsibilities

• Oversee daily store operations to ensure efficiency, consistency, and high-quality customer service.
• Manage inventory, monitor stock levels, and coordinate timely replenishment and record-keeping.
• Supervise staff and operational workflows to maintain productivity and operational standards.
• Coordinate and manage bulk orders for clients, ensuring timely sourcing and delivery.
• Support business growth initiatives and operational improvements.
• Maintain a clean, organized, and visually appealing store environment.
• Assist in creating social media content and managing customer inquiries across multiple channels (in-person and social media).

Requirements

• Minimum of 2 years’ experience in retail operations, store management, or business operations.
• Strong organizational, planning, and operational management skills.
• Ability to manage inventory, client orders, and daily workflows effectively.
• Strong customer service and communication skills.
• Experience handling social media communication or content creation is an added advantage.
• Must be proactive, detail-oriented, and able to work independently.
• Proximity to Lekki Phase 1 is highly important.