Operations Manager at Leapworld Limited

Job Brief

We are looking for an experienced and passionate Restaurant Operations Manager to oversee the activities of our restaurants. As a Restaurant Operations Manager, you will ensure that all restaurants in the organization adhere to set standards in a way that will enhance customers satisfaction and at the same time maximize profitability.

Responsibilities

• Manage all restaurants under your supervision
• Ensure that all restaurant managers deliver  superior services to customers
• Plan and develop customers loyalty programs
• Working together with production department in planning new and updating existing menus.
• Plan and develop the overall restaurant marketing strategy
• Constant competitors survey
• Advise management on restaurant related matters.
• Constant training of all restaurant staff
• Evaluation of restaurant staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Oversee the management of restaurant supplies
• Timely report of outlets sales performance and other necessary matters to the management.
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales

Requirements and Qualifications

• Minimum of BSC or HND in Hospitality management or other related field
• Minimum of4years experience as a Restaurant Manager orhigher operations role in a QSR(Quick service Restaurant)
• Extensive food knowledge
• Computer literacy
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill

Job type:  Full time

Age:  28 - 40 years

Salary: Negotiable (Budget is between 180,000 – 200,000)

Other packages;

• Duty lunch
• Adequate medical service (HMO) and/or retainership
• Recharge card and Fuel allowances