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  • Posted: Feb 4, 2025
    Deadline: Not specified
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  • At FMR Agency we have unique and creative solutions that meet the clients expectations not only by realizing the clients business objectives, but particularly by our strict adherence to the ethical principles of public relations, we always search for opportunities beyond the agreed communications and the business objectives, we address special needs in other to find unique and tailored solutions through creative approaches.
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    Operations Manager

    Key Responsibilities
    Operations Management:

    • Develop and implement operational policies, SOPs, and service standards to ensure seamless execution.
    • Oversee staff recruitment, training, and onboarding, ensuring high service quality.
    • Monitor and enhance guest experience, service flow, and back-office efficiency.
    • Ensure compliance with hospitality regulations and industry best practices.
    • Conduct post-opening performance assessments and recommend operational improvements.

    Business & Stakeholder Management:

    • Collaborate with hospitality investors, property owners, and clients to align operational goals with business objectives.
    • Work closely with internal teams to optimize profitability and efficiency.
    • Identify new business opportunities, partnerships, and growth strategies.
    • Maintain strong relationships with suppliers, vendors, and contractors to ensure cost-effective and high-quality operations.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: recruiter.b@fmragency.com usng the job title as the subject of the mail.

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