As the Operations Manager, you will direct and refine all operational procedures.
Your role involves leading and managing all local operational activities, guaranteeing adherence to regulatory guidelines, operational efficiency, and scalability to fulfill user requirements in Nigeria.
Key Responsibilities
Managed the overall operations and administration of business functions, including leading GPS, back office, finance, etc.
Monitor operational performance metrics and take corrective actions as needed to achieve operational goals.
Collaborate with senior management to align operational goals with overall business objectives.
Supervise daily operations to ensure a seamless process and oversee the execution of daily tasks.
Identify opportunities for process improvement and best practices to enhance operational efficiency and service delivery.
Monitor and report on financial performance related to operational activities.
Address and resolve operational issues and client complaints in a timely and effective manner.
Requirements
Bachelor’s degree in finance, Business Administration, Risk Management, or a related field.
5+ years of experience in Operational Management, financial analysis, or a similar role within banking, financial services, or corporate finance.
Strong leadership, team management, problem-solving, and decision-making skills.
Excellent communication, interpersonal skills, and project management abilities.
Proficiency in Microsoft Office Suite, Google Suite, etc.
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