Operations Manager at Domeo Resources International (DRI)

Reports To: Managing Director

Main Function

The Operations Manager will be in charge of providing inspired leadership for the operation of the organization's lines of business. He will also be involved making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures.

Role Responsibilities

• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
• Analyze process workflow, employee and space requirements and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies
• Manage relationships with key operations vendors
• Track vendor pricing, rebates and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Perform other duties as assigned.

Competencies/Skills

• Leadership
• Conflict Management
• Business Negotiation
• Organization
• Decision-Making
• People Management
• Data Entry Skills

Behavioral Qualities/Other Competencies

• High entrepreneurial acumen
• Proactive identification and elimination of inefficiencies
• Goal, quality and excellence orientation
• High level of flexibility and adaptability
• Ability to motivate others to achieve goals and instill confidence whilst respecting and supporting colleagues and team members to reach their full potential.
• Ability to translate strategic objectives into everyday activities
• Ability to solve complex problems, continuously improve and adapt the ideas of others.

Experience/Qualifications

• Bachelor's degree in operations management (or a related field) and a prior experience in a management or leadership position.  Minimum of 5 years-experience in a similar role

• . Only shortlisted candidates will be contacted.