Operations Manager at Dios Dlite

Job Description

• The Operations Manager is responsible for ensuring the smooth, efficient, and cost-effective running of the company’s operational backbone.
• This includes procurement, supply chain, logistics, facility management, security & safety, and overall operational support systems that keep the business functioning at a premium standard.

Job Responsibilities
Logistics & Distribution Management:

• Oversee dispatch of finished products to retail partners, distributors, and event locations.
• Plan delivery schedules to ensure on-time, cost-effective distribution.
• Implement systems for tracking deliveries and handling logistics-related customer complaints.

Security & Safety Management:

• Develop, implement, and monitor security protocols for company facilities, staff, and products.
• Supervise and coordinate security personnel and outsourced security vendors.
• Ensure workplace health and safety standards are followed in line with regulatory requirements.
• Organize periodic fire drills, safety awareness sessions, and risk assessments.
• Investigate and report all incidents of theft, breaches, or accidents with corrective actions.

Facility & Asset Management:

• Oversee day-to-day facility operations including cleanliness, utilities, and environment management.
• Manage maintenance and repairs of company assets, machinery, and office/factory infrastructure.
• Keep accurate records of fixed assets, including acquisition, depreciation, and disposal.
• Develop and enforce schedules for preventive maintenance of equipment and facilities.
• Ensure the premises reflect the company’s brand as a premium, hygienic, and customer-focused company.

People & Performance Management:

• Supervise operational staff (procurement officers, storekeepers, logistics staff, facility maintenance staff, security personnel).
• Provide training and capacity building for operational teams to ensure efficiency.
• Develop and monitor adherence to Standard Operating Procedures (SOPs) for all operational functions.
• Enforce attendance, discipline, and compliance with company policies.

Process Improvement & Reporting:

• Track KPIs to assess procurement, logistics, facility uptime, and safety performance.
• Identify and implement opportunities for automation and operational efficiency.
• Provide management with regular reports on operational performance, risks, and improvements.

Qualifications and Requirements

• Bachelor’s degree in Operations Management, Administration, or related field.
• 2–3 years of proven experience in operations or administrative management within FMCG, food, or beverage industry.
• Strong knowledge of operating procedures, processes, and supply chain principles.
• Proficiency in ERP systems, inventory management tools, and MS Office Suite.
• Excellent leadership, problem-solving, and decision-making skills.
• Strong communication and team management abilities.