Operations & Fulfilment Officer at Khenpro Global Services

Job Summary

• The Operations & Fulfilment Officer will be responsible for inventory accuracy, order processing, packaging standards, and logistics coordination.
• The ideal candidate is highly organised, detail-oriented, and committed to ensuring operational efficiency and excellent service delivery.

Key Responsibilities

• Maintain accurate inventory records and conduct regular stock audits.
• Process, package, and prepare customer orders for dispatch.
• Coordinate deliveries and manage relationships with logistics providers.
• Monitor shipment status and resolve delivery-related issues promptly.
• Reconcile delivery records and support operational reporting.
• Ensure compliance with inventory and fulfilment procedures.
• Identify opportunities to improve operational processes and efficiency.

Requirements

• Bachelor's Degree, HND, or equivalent qualification.
• 1–2 years of experience in logistics, inventory management, fulfilment, or supply chain operations.
• Proficiency in Microsoft Excel or Google Sheets.
• Strong organisational and problem-solving abilities.
• Ability to work effectively under pressure and manage multiple priorities.

Key Competencies:

• Attention to Detail.
• Inventory Management.
• Logistics Coordination.
• Analytical Thinking.
• Process Improvement.
• Accountability and Reliability.