Operations Associate at The People Practice

• Oversee the operations, maintenance, and bookings for our venue.
• Required to work with management to create venue pricing packages while further engaging local and international communities within the space.
• Build annual timetable and calendar activity for visual art exhibition programs
• Secure bookings, liaise with event managers and clients and coordinate the logistics of events.
• Managing all maintenance and repairs of the venue grounds, property, equipment, and facilities.
• Ensuring that the venue and facilities are clean and organized.
• Promotes a vibrant, unparalleled event experience for the customer.
• Increase & grow the utilization of the event centre
• Investigates complaints regarding the event and handle such problems in a professional and satisfactory manner
• Distributes post-event surveys and follows up on issues.
• Manages, receives and coordinates all bookings and rentals for the Event Center and monitors results thereof.
• Is available to work irregular schedule as required ensuring proper coordination of events
• Managing all bookings for events and liaising with the clients to determine event requirements.
• Preparing venue hire packages and pricing options and negotiating with clients.
• Scheduling and coordinating the rental of sound equipment, furniture, and other venue equipment.
• Liaising with catering services and supervising their requirements and logistics.
• Promoting the location and events through a variety of marketing channels such as social media, word of mouth etc.
• Supervising the operations of events and tending to any incidents or queries.
• Managing all administrative tasks such as insurance, booking schedules, and invoicing.
• Create a roadmap for the Build museum artefacts (report to partners through an updated database with accurate records on artists' profiles, stories, art and other critical information)
• Communicating and enforcing all security regulations and protocols: Address all religious and governmental requirements and ensure laws are not broken across licensing (especially for museums) and approvals.
• Weekly and monthly reports on tasks completed.

Qualifications

• A minimum of 2 years of experience as a venue or event manager is preferred.
• Ability to multitask and remain calm in stressful situations.
• Excellent promotional ability and knowledge of marketing channels and techniques.
• Sound knowledge of safety measures and risk management strategies.
• Great interpersonal and communication abilities.
• Exceptional organizational and time management skills.
• Strong negotiation skills and leadership abilities.
• Excellent use of Microsoft office tools