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  • Posted: Nov 4, 2021
    Deadline: Nov 20, 2021
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  • Pickmeup is one of the most leading app for offering cab services all over nigeria. We provide mobile application cab services which is extremely simple and more user friendly. We have covered almost the entire cities throughout nigeria, Which includes Lagos, Abuja, port-Harcourt, Warri and more. We believe only in quality services and the best experience to...
    Read more about this company

     

    Operational Manager

    Job Description

    • Be active in all of the field operations and work closely with respective supervisors.
    • Solve any technical and operational issues for Drivers and customers as required.
    • Relay feedback and provide suggestion to the technical team and the management team.
    • Perform other tasks as assigned by the management from time to time
    • Make strategic decisions to prioritize within functional area; guide and set goals for the overall team
    • Present models, findings and insights to senior management to drive business decisions.
    • Monitoring of ride operations.
    • Identifying trends and rending optimum service to customers
    • Establish and maintain professional friendly relationship with drivers.
    • Collaborate with local and other Central Operations teams, as well as marketing, product and other central functions, to ensure that insights inform broader strategic initiatives.
    • Collaborate with relevant departments e.g. marketing in deploying promos and other activities
    • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development
    • Provide weekly report for all activities and department.
    • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.

    Requirements

    • A minimum of HND qualification
    • 1 to 3 years experience in the ride-hailing industry.
    • Excellent interpersonal skills.
    • Good communication and computer skill.
    • Have a strong motivation to solve problems creatively and efficiently
    • Thrive in a fast-paced environment
    • Must be detail-oriented and organized
    • Must be a customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth
    • Experience working with in a Team
    • Must be innovative and creative.
    • Must passionate about new technologies and ride-hailing.
    • Must comfortable withdeveloping analytical and decision frameworksto support your strategies and decisions.
    • Must be a strong leader and collaborator.

    Method of Application

    Interested and qualified candidates should send their Cover Letter and Resume to: [email protected] using the Job Title and Location as the subject of the email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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