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  • Posted: Mar 7, 2023
    Deadline: Mar 16, 2023
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    Vicky’s Discovery Travel is a full-service travel agency that caters to business and leisure travelers who need skilled, polite, and productive management of their outbound and inbound travel and tourism requirements.
    Read more about this company

     

    Operation Officer

    Responsibilities

    • Provide support to all business units including administrative, financial and human resource departments.
    • Ensure that operational activities are executed within allotted budget and timelines.
    • Perform budget allocation and expense management for all business operational activities.
    • Conduct regular operational reviews and audits for preventive maintenance.
    • Set operational goals to meet or exceed performance expectations.
    • Provide guidance to staff in resolving operational issues and problems.
    • Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner.
    • Provide excellent customer service in order to build and maintain strong relationship with customers.
    • Conduct regular meetings with staffs to discuss about operational updates, ideas and issues.
    • Ensure customer complaints are handled and resolved accurately and quickly.
    • Develop and implement plans to improve operational effectiveness and efficiency.

    Requirements

    • Candidates should possess a Master's Degree / Bachelor's Degree / HND qualification.
    • 1 - 3 years work experience.

    Method of Application

    Interested and qualified candidates should send their CV to: info@vickysdiscovery.com or vickysdiscovery@gmail.com using the Job Title as the subject of the mail.

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