Operation Manager at Excel and Grace Consulting

Responsibilities

• Oversee all aspects of the operation, including food preparation, service, inventory control, budgeting, and staff scheduling.
• Ensure adherence to all safety and sanitation regulations.
• Implement and maintain efficient processes to optimize workflow and productivity.
• Manage food costs and minimize waste.
• Develop and maintain positive relationships with vendors and suppliers.
• Recruit, train, and supervise staff, fostering a positive and productive work environment.
• Conduct performance reviews and provide ongoing coaching and development for team members.
• Monitor customer satisfaction and implement strategies to continuously improve service quality.
• Generate reports and analyze data to identify areas for improvement.
• Maintain a clean, safe, and organized work environment.
• Adhere to all company policies and procedures.

Qualifications

• B.Sc / HND in a relevant field from any reputable higher institution.
• 4-6 years of experience in food service operations management.
• Proven track record of success in achieving operational goals.
• Strong understanding of food safety and sanitation regulations.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Proficient in Microsoft Office Suite and point-of-sale systems (a plus).