Online Sales Officer at NACK Apparel Limited

The Online Sales Officer is expected to demonstrate excellent customer service and effective communication skills.

The following will be measured outcomes for the Online Sales Officer.

•  Handle ongoing social media engagement with customers and others.
•   Generate online sales.  
• Collecting data, creating comprehensive reports.
• Growing and expanding company social media presence on social media platforms including Whatsapp, Facebook, Instagram, Twitter
• Manage after sales customer relationship
• Manage inventory
• Engage and resolve customer complaints via phone, email, or social media
• • Receive and prepare customers' orders for delivery.
• Liase and coordinate delivery of customer orders
• Raise requisition for items whenever necessary.
• Prepare and submit daily store report capturing sales, customer feedback
• Process customer payments on QuickBooks.
• Perform up-selling and cross-selling of products to clients.
• Create and maintain positive client relationships to build business.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends

Location: Proximity to Yaba or its environs

Employment Type: Full time

Qualification: OND, HND, BSc

Minimum of 2-5years relevant experience

Note: Kindly note that this Job role is not Remote.