Online Sales Executive at PC Planet

Job Summary

• We are looking for a dynamic and tech-savvy Online Sales Executive to join our sales team.
• This role involves engaging with customers online, providing accurate product information, processing orders, managing transactions, and ensuring prompt delivery and customer satisfaction.

Key Responsibilities

• Interact professionally with customers via online platforms (chat, email, social media, etc.)
• Provide timely and accurate product information to potential customers
• Process and track online orders through to successful delivery
• Handle payment transactions securely and efficiently
• Follow up on customer inquiries and convert leads to sales
• Maintain proper records of customer interactions and sales activities
• Collaborate with internal teams to ensure smooth operations and customer satisfaction
• Stay up to date with product knowledge and promotions

Requirements

• A Bachelor’s degree or equivalent qualification
• Excellent written and verbal communication skills
• Strong attention to detail and problem-solving ability
• Tech-savvy with proficiency in online communication tools and e-commerce platforms
• Customer-focused attitude with a passion for delivering exceptional service
• Familiarity with computer hardware and tech products is a strong advantage
• Must reside in or around Ikeja, Lagos