Online Learning Consultant at Learning Impact Model

Key Competencies:

Sales and Outreach Skills:

• Ability to conduct direct sales outreach to organizations and individuals.
• Skilled in delivering in-person presentations and short demo training sessions to showcase course value.

Lead Conversion Expertise:

• Proficiency in following up on leads from digital marketing campaigns.
• Strong communication skills to engage potential subscribers through phone calls, WhatsApp, and social media interactions.
• Effectiveness in converting leads into paying subscribers using proven sales techniques.

Customer Engagement and Service:

• Excellent interpersonal skills to provide outstanding service support.
• Ability to resolve customer complaints and foster positive relationships.

Analytical and Reporting Abilities

• Proficient in tracking sales activities and reporting outcomes in detail.
• Capable of analyzing sales data to meet and exceed specific targets.

Collaboration and Adaptability:

• Strong team player with the ability to collaborate with the marketing team for optimized strategies.
• Willingness to participate in regular training and sales meetings to improve skills.

Proactivity and Innovation:

• Hunger for success, ambition, and the drive to exceed expectations.
• Innovative approach to selling and customer engagement.

Key Expectations:

• Direct Sales: Engage actively with potential clients to demonstrate and sell online courses.
• Lead Management: Follow up and convert leads generated via marketing efforts into subscribers.
• Sales Targets: Meet and surpass sales goals as established by the company.
• Customer Service: Provide exceptional client service and address issues promptly and effectively.
• Collaboration: Work closely with internal teams for continuous improvement in sales and service delivery.
• Reporting: Submit weekly updates and detailed reports on sales performance and activities the OLC jobsheet.
• Embody the HAIL Mnemonic: Demonstrate Hunger, Ambition, Innovation, and Learning in all aspects of the role to drive personal and team success.