Online Leads Conversion Specialist at Raadaa

Description

• As we continue to grow, we are looking for a motivated and results-driven Online Leads Conversion Specialist to join our team and play a pivotal role in our success.

Position Overview

• We are seeking a passionate and driven Online Leads Conversion Specialist to assist in converting online leads into loyal customers.
• The ideal candidate should be well-versed in lead generation, online marketing, and persuasive communication.
• You will play a critical role in our customer acquisition process, ensuring that leads are effectively nurtured and converted into satisfied clients.

Key Responsibilities

• Proactively engage with online leads through various communication channels (email, chat, phone) to understand their needs and preferences.
• Develop and maintain a strong understanding of our products/services, ensuring you can effectively communicate their value to potential customers.
• Nurture and follow up with leads to build rapport and trust, ultimately leading to a conversion.
• Collaborate with marketing and sales teams to optimize lead conversion strategies.
• Analyze lead data and performance metrics to continually improve conversion rates.
• Keep accurate records of lead interactions and outcomes using our CRM system.
• Provide exceptional customer service throughout the lead conversion process.

Qualifications

• Bachelor's Degree in Marketing, Business, or a related field.
• 2 years work experience.
• Proven experience in lead conversion or inside sales, particularly in an online setting.
• Strong written and verbal communication skills.
• Familiarity with CRM software and lead tracking tools.
• Excellent time management and organizational skills.
• Self-motivated and goal-oriented, with a passion for meeting and exceeding targets.
• Adaptability and a willingness to learn and adapt to changing trends and techniques.
• A deep understanding of our industry and our competitors is a plus.

What We Offer

• Competitive salary.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.
• The chance to work with a dynamic and motivated team.