Online Community Manager at Biz Afric Solutions

Job Description

• The Virtual Community Manager is a role that requires someone with good knowledge of content development, discussion, and online engagement, as well as a reasonable background in social media.
• The role focuses mainly on maintaining engagement with our digital community of subscribers; coming up with ideas, conversations, topics, or activities relevant to them and our objective and driving it.

Responsibilities and Duties

• Leading interactions and sustaining relevant conversations within a digital community
• Moderating conversations in the community
• Motivate subscribers to participate in activities of the community
• Constantly updating our community with necessary information
• Responding to inquiries within the community in a timely manner
• Monitor, track, and report on feedback and online reviews

Job Requirements

• BSc or its equivalent in any discipline from a recognized institution.
• Prior experience (at least 6 months) in online PR roles
• Experience as a digital community manager shall be an added advantage
• Solid computer skills, including MS Office, and data processing tools are necessary
• A good background in social media/digital marketing
• The Ideal candidate is very tech-savvy, teachable, and open-minded
• Ability to learn fast and adapt to a new environment.
• Excellent verbal and communication in the English Language.

Important Skill set:

• Writing/content creation
• Effective communication
• Ideation/strategic thinking