Offshore Technical Sales Engineer - Oil & Gas at Ascentech Services Limited

Responsibilities

• Supports technical and engineering personnel with project support duties.
• Compiles technical reports.
• Provides input to technical studies/research projects, technical reports, project planning, etc.
• Produces accurate statistics, relevant figures, etc.
• Undertakes data analysis, identifies, and investigates variations.
• Prepares technical reports, datasheets, and documents under the direction of Technical Manager or GM.
• Develops and maintains technical databases and spreadsheets.
• Sources technical documents, information, and reports needed to develop quality products.
• Actively participates in and promotes company health and safety campaigns, policies and procedures, and ensures personal safety and that of colleagues at all times.
• Develop strong and positive professional relationship with customers by anticipating their requirements and providing excellent technical support.
• Work closely with customers to develop strategies/programs for efficiency, productivity and quality technical support via product research and development.
• Ensure that all Commercial & Residential Solutions growth programs are on track each month and report to the Technical Manager or GM.
• Generate activities to support sales and marketing.
• Planning and implementation of department strategies in his/ her scope with the aim of ensuring the Service Level Agreements (SLA) or Performance Objectives are delivered.
• Setting the annual budget in his/ her assigned areas.
• Build capability and expand capacity to continuously provide services through employee development and cross-training.
• To Report and communicate the established weekly performance metrics, any Objectives, Key Results, or any specific urgent technical needs of the market to GM, Technical Service team.
• Performs other functions as may be deemed necessary by immediate supervisor.

Requirements

• A Bachelor’s Degree in Chemistry, Industrial Chemistry, Chemical/Process Engineering discipline (Preferred)
• At least two (5) years’ experience in Technical Services or related function
• Background in offshore and onshore service operations is an added advantage.
• Ability to assume back up functions in the absence of immediate supervisor
• Willing to work on shift supporting the assigned business and customers.
• Willing to move to the field at short notice when the need arise.