Officer, LOB Application Support at Stanbic IBTC

Job ID: 50042
Location: Lagos Island, Lagos
Job Sector: Banking

Job Details

• Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• Responsible for providing Support and Administration of the Bank Line of Business Applications (Peripheral Applications) and Services (UNIX) used by the Production for business continuity.

Key Responsibilities

• Providing capacity planning, monitoring, and maintenance of the Bank Line of Business Applications
• To maintain production environments relating to online services. This will include development, DR and production Applications
• To ensure that applications are maintained in a manner that supports delivery of services to multiple platforms (Peripherals) , resilience, and performance
• Ensure that the underpinning contract between Stanbic and E&M Business Solutions (vendor) is renewed annually and annual maintenance is paid to the vendor before due date to avoid service disruption
• To ensure standards and guidelines are applied and maintained across applications for administration, deployment and monitoring over a range of platforms that largely comprises Bank standard Process flow. This includes applications, web server components and databases
• To ensure applications and services processes and outputs are error free and complete, identifying faults and issues and recommending appropriate paths to resolution, and fixing as appropriate
• Ensuring appropriate contingency/workaround procedures are in place for process failure or defect pending resolution ensuring business continuity
• Managing change control (CR) implications for designated Application.

Qualifications and Experience

• First degree in Computer Science or IT related courses
• Microsoft Office (Word, Excel, PowerPoint and Outlook), Oracle SQL, AIX, ASP.NET, JavaScript, Working knowledge of integration platforms, Queue Manager
• Java, C++, ASP.NET, JavaScript, HTML, CSS, Php, AIX/UNIX
• Minimum of 3 years relevant industry experience in the Support and Administration of the Bank Line of Business Applications (Peripheral Applications) and Services (UNIX) used by the Production for business continuity.

Knowledge / Technical Skills / Expertise
Technical Competencies:

• Application Knowledge for Support
• Business Continuity Management
• Troubleshooting Ability
• Data analysis
• IT Support.