NOC Engineer at Royal Power and Energy Limited

Job Summary
Remote Monitoring and Asset Performance:

• Monitor inverter, plant performance across all renewable assets.
• Detect alarms, underperformance, communication failures, and abnormal trends, and raise actionable calls to the PM/project execution process.
• Classify incidents by severity before escalation.
• Maintain dashboards for plant availability, uptime, and energy yields.

Inventory and Operational Records Management:

• Track and manage inventory levels of solar equipment and materials.
• Coordinate with Field Service Engineers (FSE) for prompt resolution of site escalations.
• Coordinate with suppliers to ensure the timely procurement of necessary spare equipment.
• Generate and maintain Material Request Forms (MRFs) and Quotations/Pro-forma Invoices for operational needs

Reporting:

• Develop and maintain reports that highlight cost savings and efficiencies achieved.
• Prepare and distribute weekly performance reports to stakeholders, summarizing key metrics and insights.
• Identify and document any issues or challenges impacting site performance.
• Provide technical support to FSEs as needed.
• Maintain detailed records of equipment performance and maintenance.
• Provide inputs for management and client presentations.

Reporting & Decision Support:

• Prepare structured, decision-ready weekly operational reports covering downtime causes, performance risks, and efficiency gaps.

• Generate energy yield, uptime, and efficiency reports in a manner decision-ready for the project manager's review.
• Record recurring issues, risks, and improvement opportunities.

Escalation Management:

• Serve as the primary point of contact for site-related escalations, ensuring prompt issue resolution.
• Escalate to the Project Engineer or Services with a clear fault description, probable cause, and impact assessment.
• Track incident resolution timelines and confirm closure.
• Coordinate with Field Service Engineers (FSEs) to support timely issue resolution.

Requirements

• Interested candidates should possess an HND/ B.Sc in a relevant field with 5-10 years of experience.