New Store Support Officer at Food Concepts Plc

Job Purpose

• To ensure co-ordination and execution of store administrative tasks including but not limited to accounting i.e. P n l report, daily stock management report, GP report, reports from FP and A, Inventory, ICG training, support office and other clerical roles in restaurant operation.

Core Responsibilities and Key Result Areas

Key Duties and Responsibilities:

Store Financial

• Managing store documentations and transmitting same to Head Office.
• Posting of invoices and all other inter- stores transfers to the system (ERP)
• Confirm that Banking and DSA (Daily Sales Analysis) is carried out by Store Manager
• Managing weekly petty cash and float.
• Assist in the computation of monthly GP report.
• Collaborate with Finance Department and initiate timely preparation of Management report (such as P n L report).
• Supervise stock movement from receipts to its utilization and ensure accuracy and completeness.
• Participate in the monthly stock take exercise.
• Follow up with external vendors and government agencies on matters affecting the stores.

Operations Reporting

• Ensure daily Stock receiving, Stock control and update of all stock record
• Daily Stock Variance Report and weekly stock report – documentation and update
• Weekly ordering and stock requisition
• Update all entry on the Company ERP system. Ensure correctness and accuracy of data entry into the system

General Store Administration

• Collating Recruitment documentation, leave request etc and send to HR for verification
• Identify and investigate issues relating to ICG application.
• Spool operational report from ICG
• Train Store support officer on ICG usage
• Identify noncompliance stores with ICG.
• Maintaining Store Notice Board I.e. important contact details such as store hospital, staff meal roaster, Police contact, Deloitte Tip-Off are on the board
• Waste collection bills submitted in the stores.
• Handover of the cheques to vendors as cheques are sometimes left in the store undelivered to Vendors.
• Routinely check the register of the Security guards and their appearances
• Follow ups with Restaurant Manager/Store Manager on all regulatory and non-compliance issues (internal and external) to ensure resolutions based on action plan.
• Any other related Admin and/or clerical duties that may be assigned from time to time.
• Plan and ensure store visitation to confirm compliance  

Key Performance Indicators

• Achieve daily stock movement, P n L report as planned
• Turnaround time to posting Transactions on SAP
• Weekly ordering and stock forecasting
• Achieve timeline for administrative functions
• Timeliness and Accuracy of periodic report

Knowledge Requirements

• Strong knowledge of Inventory Management in Food and beverage service company
• Knowledge of business and management principles involved in s resource allocation.
• Strong proficiency in MS i.e. use of Excel, Power Point and Word etc
• Timeliness in updating stock records and other documentation in store
• Timeliness in accuracy of invoice entry, GP and P n L Report
• Responsiveness of internal and external clients request

Job Specifications

Experience Requirements

• A minimum of a Bachelor’s degree in Accounting, Finance or its equivalent.
• Experience in Food and beverage service is an added advantage
• Membership of the Hospitality Professional Certification – HORECAB, or any other relevant hospitality certification will be an added advantage
• Minimum of 2 years’ experience in similar role

Decision Expectations

• Ensure best customer services – effectively coordinating the activities between the back and front house in delivering superior quality or customer service
• Manage inventory, ERP and documentations such as invoices in stores
• Manage operational periodic reporting such as GP, daily stock movement, P n L reports etc.
• Manage budget and keep cost under control